Executing events: Experiencing the possible

Once an event is planned, it’s time for execution. In the ExpoCloud ecosystem, executing an event begins with the "Shop" module: here, you can book an "Event" at any time. You assemble your bespoke exhibition stand and go through a convenient, straightforward "one-stop process" where all relevant exhibition services are covered: Once you book an event, you automatically trigger the shipping service; your rental stand is sent for self-assembly and will be picked up again. If you prefer not to assemble it yourself, you can alternatively book the ExpoCloud assembly service with just one click.

This also applies to exhibition insurance, which is offered as an option in the one-stop process: if you add such event insurance, transport logistics (both ways) and material handling (setup and dismantling) are fully covered. Zero risk, zero hassle, 100% secure. The same applies if you place a one-way order in the shop: an optional transport insurance is available to cover the shipment of your promotional materials. A comprehensive insurance service within your ExpoCloud.

Want to discuss services personally? Anytime!

Renting instead of buying: The standard in event management

The three key services for shipping, assembly, and insurance relate to stand materials that are available in your ExpoCloud 365/24/7 as rental exhibition equipment. Rental exhibition materials that meet your standards for aesthetics, impact, and presentation. Rental exhibition stands that offer comprehensiveness: high-quality exhibition systems, digital components, extensive catering supplies, DGUV-tested electrical devices, custom graphics, and elegantly designed furniture provide a highly varied selection, allowing you to quickly create impactful and sustainable exhibition stands.

Renting instead of buying is not only a guideline within the ExpoCloud ecosystem – it primarily follows the principle of sustainability: by regularly renting your exhibition stands, you benefit from both ecological and economic sustainability. ExpoCloud’s holistic-systemic approach offers numerous advantages, demonstrating why the ecosystem is the new industry standard in event management.

An overview of the benefits.

Shipping service: Thoughtful logistics for high-quality exhibition stands

The ExpoCloud shipping service is managed in close coordination between project managers and logisticians. The following services are covered with just one click:

Shipping to the event for self-assembly.
Collection from the event.

The shipping service is automatically triggered as soon as you book an event. ExpoCloud always suggests the most cost-effective option for both delivery and collection. The ecosystem includes various logistics providers covering all of Europe.

Assembly service: reliability for every exhibition stand

The ExpoCloud assembly service is handled by experts in logistics, coordination, and project management. Book with one click, and everything is taken care of – across Europe! The following services are included:

Transport of your customised rental exhibition stand to the event location.
Assembly and disassembly of your rental exhibition stand.
Return transport to the ExpoCloud service hub.

Assembly service: Europe-wide sustainability

Each stand assembly is centrally planned and managed from the service hub (logistics centre) in Alsdorf near Aachen. The ExpoCloud location is in the heart of Europe and is conveniently connected. The Aachen motorway junction is reached within minutes, making all directions efficiently accessible.

Disposers ensure maximum energy efficiency for every event, aiming to keep the ecological footprint as low as possible. This is achieved, for instance, by carefully avoiding empty runs. Sustainable actions always follow sustainable thinking. ExpoCloud is built on this principle and provides logistics that are both process-efficient and sustainable – across Europe!

Insurance service: Security for every exhibition stand

The insurance service is provided by ExpoCloud's financial experts and is offered with every event booking or material order in the system. With just one click, you can book your insurance, with the software always presenting the most cost-effective insurance option directly. The following coverage is included:

For one-way orders of promotional materials, transport insurance is provided.
When booking an event, you can take out an exhibition insurance policy that covers all services from the shipping and assembly service.
Insurance coverage is based on the new prices for exhibition systems, electrical equipment, furniture, etc.
Coverage includes theft and transport loss, as well as any damage that prevents the use of the system.
Graphics are insured against theft, loss, and damage based on their new price.

Personality in the ecosystem: Holistic service

All ExpoCloud exhibition services are an essential part of the system—but naturally, a service can only exist if it is brought to life by experts. Within your ecosystem, personalities are always ready to respond quickly and efficiently whenever you have a question: people with specialisations in marketing and sales, key account managers, software developers, project managers. Accumulated knowledge for delicate service.

People at ExpoCloud work traditionally during business hours, while the web-based ecosystem is available around the clock. Should you have a personal query outside of business hours, a ticketing system is at your disposal: you write down what you wish to know – the software support service will respond, usually within one business day. The support is structured in three tiers and guaranteed by a service level agreement.